Relocation Title and Escrow Services
When it comes to Stewart Title’s relocation services, you’ll quickly notice that we don’t have a one-size-fits-all approach. We work with you to develop customized solutions for your business. We offer a single point of contact for support on each transaction. We provide a complete service delivery assessment of your needs. Our team will deliver comprehensive relocation title, equity and closing services that enable us to meet the unique needs of you and your clients.
Our offerings include:
Customized Reporting
Operationally, we utilize empirical metrics and scorecard measurements as a means to independently measure the quality, compliance and operational effectiveness of each service offering.
We can tailor these reports to meet the needs of your changing business priorities and reporting requirements.
Customer Open Order Report Lists open orders with the order date and customer file number
Title Order Detail Report Reflects the current status of each open file for the calendar year, e.g., open, closed or cancelled
Agent Turn Time Report Calculates the turn time between the local agent’s receipt of the title order through the date the title search, tax information and vesting deed were delivered to us
Customer Turn Time Report Calculates the turn time between the date we receive the order through the date that title results are delivered to our customer
Process Point Report Shows the current status of each file
Title Curative Report Shows the current status of title issues and curative actions that have been taken to date
Equity Turn Time Report
Calculates the turn time between the date equity is requested through the date the equity statement is delivered to our customer
Closing Metrics Report Calculates the turn time for three categories: turn time between the legal close date and the date we delivered the closing notification to our customer; turn time between the legal close date and the date we delivered the reconciliation package to our customer; and turn time between the legal close date and the date the local closing office sent the proceeds and referral fee to our customer
Score Card Tracks and provides on a semi-annual basis our monthly performance on title, equity, closing notification, closing reconciliation package and proceeds/referral fee turn times